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FAQs

FAQs

 

What are your store hours?

 Islands in the Sun is open from 10am - 6pm Monday through Friday and 11am-5pm on Saturday. 12 -4 Sunday. It's always best to call ahead.

 

 Where are you located?

Are main location is 24370 Canyon Lake Dr. N. Suite 7A. Canyon Lake, Ca 92587

 You can also see one Island on display at Backyard X-scapes.

10835 Sorrento Valley Rd, San Diego, CA 92121

 We also have a Fire table on display at The Warm Hearth.

8748 La Mesa Blvd, La Mesa, CA 91942

 

 

What is the ordering process?

   Islands in the Sun is customer driven, therefore, we focus on bringing our showroom to you by having BBQ Pete come to your home. Simply purchase the in-home consultation (which is refundable toward your purchase) Here > http://www.islandsinthesunbbq.com/product/islands/an-in-home-consultation-49-95-for-a-limited-time/   Or if you not ready or comfortable for this step we would be happy to start out with some preliminary pricing. Please call 888-556-8121 or email us your rough drawing of what you have in mind. pete@islandsinthesunbbq.com prior to your in-home consultation.

 

  We then look at your space and decor to help you design an island that meets your needs. Then, we provide you with a no obligation quote. Next, we CUSTOM build your island at our shop and deliver, making any finishing touches, like install the stainless steel grill, at your home. From start to finish, the ordering process can take from one (2) to four (4) weeks, depending on your design. 50% is due to start the build, the remaining balance is due upon delivery. 

 

 

 

 Can I create my own shape and design?

 Yes!  Most island companies offer standard "cookie cutter" shapes and designs. Islands in the Sun will customize and build any shape or design, including many options in counter tops and appliances.  If you have ideas in mind for your space please send them to us. Either by E-mail – pete@islandsinthesunbbq.com or text 951-316-8793.

 

 

 How will you move the island into my yard?

 

 In most cases, 37 to 44 inches is required to get the Island into the backyard. A two to three man crew is the standard, with the help of special dollies and carts.  If clearance is an issue, a crane will be required to hoist the island over a fence. The cost of this will vary, usually between 400 to 600 dollars. In this case we waive our delivery fee ($350-$450) and the customer pays the crane co. directly. We will make all the arrangements.

 

 

 

Why does one grill cost $2000.00 dollars more than another grill of a similar size?

 The better grills are made of 304 stainless, thicker gauge steel, insulated fire box and cover, higher BTU output.  They also have thicker grates, polished edges, custom lighting and higher quality knobs.  A range of options and differences are available, which can be discussed at your initial in-home consultation.

 

Does your company install gas or electrical lines?

No, we do not. We are not contractors, but we'll recommend a qualified contractor to run utility lines for you.

 

Can my barbecue island be installed against a fence /wall?

Yes, it can. There is no set-back requirement, as your island will be built off-site and the completed product will be delivered to your location.

 

 

Does the counter top of my island need to be sealed?

Yes. While the island counter top is not sealed at the factory prior to delivery, it is recommended that you seal the Island with a stone and grout sealer at least twice a year to protect it from the elements.

 

 Will my island be leveled when it arrives?

 Our islands are normally placed on concrete, brick or paver foundations. Your foundation will have a mild slope or fall to help shed water. Every space is different, and under certain circumstances, the grade of the foundation needs to be adjusted. We will assist in the evaluation of any such issues upon our initial in-home consultation.

 

What is the price of an outdoor kitchen or a barbecue island?

The greatest factors in the cost of an island are dimensions, counter top materials and the grill you select. Your price point will, of course, be dependent upon the selections you make. You can have an island installed for as little as $3,500, the average is around $5,000 to $8,000, and dependent on your choices, the sky is the limit.  An outdoor kitchen tends to include more extensive options and features.

 

Does Islands in the Sun sell unfinished island?

 Yes, we can custom build an unfinished Island and deliver it locally to any Do-It-Yourself er (DIY) to complete. Plus, our DIY customers can take full advantage of our pass-through pricing, saving them $100's - $1000's. And, we will provide you with the necessary information to assist you in the completion of your island, so that it has a professional finish.

 

 What are your grill islands made of?

 Our high-quality islands are made with welded steel studs. Each joint is fully welded. We are the strongest in the industry. The steel frame is then coated with red oxide to prevent rusting and compressed concrete board to make them very durable. Then we mount composite board to bottom of the Island so it's not sitting on the steel. We also finish them using ceramic, stone tile, granite slabs, concrete or any other option you want. All Islands come with a Lifetime Warranty.

 

What are my choices of finishes?

 The wonderful part about having a custom island is that you can select different finishes to accent your current decor. Choose from stucco siding to match your home or stone or wood siding in order to make your custom grill island unique.

 

 What are some of the accessories I can order?

 Accessories include refrigerators, sinks, stainless steel grills, drawers, ice chests, trash compartments, seating counter tops, access doors, paper towel dispensers, and more.

 

Will you do all the electrical, plumbing and gas work on the island?

Other companies deliver their islands with the grill and other accessories still in the box but we deliver the island completely finished and ready for an electrician or plumber to hook up to the property's lines.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 




 

 

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